Viking Appliance Repair

Often Caused by Clogged Ports or Faulty Igniters

If your burner clicks but doesn't light, the problem could be as simple as food debris blocking the gas ports. In other cases, the igniter may be faulty or not getting power. Here's what to check:

• Ensure the burner is properly seated
• Clean the ports with a stiff brush or pin
• Listen for the clicking sound (no sound might mean a broken igniter)
• Make sure your range is plugged in and getting power

If cleaning doesn't help, it's best to call a technician to inspect the igniter and wiring.

Uneven heat usually means a heating part has weakened or a sensor is giving the oven the wrong reading.

A Viking oven depends on several parts working together to keep the temperature steady from front to back, so when one of them falters you'll notice hot spots, pale edges or dishes that take longer than they should.

• On an electric oven, a bake or broil element (the heating coil at the bottom or top of the oven) can weaken or burn out, leaving one area hotter than the rest.
• On a gas oven, a worn igniter (the part that lights the burner) can keep the burner from lighting reliably or reaching full heat.
• The temperature sensor tells the oven how hot it is inside, and when it reads wrong, the oven overshoots or falls short.
• If your oven has convection, a fan that has stopped turning can't spread the heat evenly.

Before you call, make sure nothing is blocking the oven vents and that pans aren't crowding the racks. If the heat is still uneven, our technicians can test each of these parts and find the one at fault.

Yes, In Most Cases It Absolutely Is

Viking appliances are built to last, and repairs are often far more cost-effective than replacing the unit. Most issues can be resolved with a new part and a skilled hand. Unless your appliance is ancient and on its last legs, fixing it is usually the smart move.

Start With Basic Checks to Save Time and Money

Before booking a service call, try these quick troubleshooting steps:

• Unplug the appliance for about a minute, then plug it back in to reset the system
• Check that all power or gas supply connections are secure and turned on
• Make sure key components like filters, trays, and burners are clean and properly in place
• Look for any settings like child lock or demo mode that might be preventing normal operation

If your Viking appliance still isn't cooperating, that’s your cue to call in the pros.

Each Viking repair is priced at a flat rate. Cooktops and dishwashers start at $150, refrigerators at $180, freezers at $200, ranges at $220, and wall ovens and ice machines at $250. Sealed-system refrigerator repairs, covering the compressor and refrigerant, start at $800. The $85 service call goes toward the repair when you go ahead, and you approve the estimate before any work begins.

Viking range repairs are covered for 90 days on parts, labor and the service charge. If the supplier's warranty on a part runs longer, the part is covered for that longer period.

Yes. Seniors and military members receive 10% off a completed Viking repair.