True refrigerator not cooling properly
Often a dirty condenser, failing fan, or sealed-system issue
When a True column starts running warm, the forced-air system or the sealed refrigeration loop is usually behind it. We work through the most likely causes in order before touching the sealed system.
How we fix it
- We clean the condenser coil and confirm the condenser fan is moving air freely.
- The evaporator fan and defrost system are tested to restore proper airflow.
- If cooling is still weak, we test the compressor and refrigerant charge.
We restore precise, consistent cooling so your food and beverages stay safe.
True wine cellar temperature fluctuating
Usually a worn door gasket, blocked airflow, or sensor fault
Stable temperature is everything for a wine collection, so even small swings are worth addressing fast. The cause is often as simple as a tired gasket or as involved as a sensor reading incorrectly.
How we fix it
- We inspect and replace the door gasket if it no longer seals tightly.
- Vents and racks are checked to ensure the forced-air system can circulate freely.
- Temperature sensors and the control board are tested for accurate readings.
We lock in a steady set point so every bottle ages exactly as it should.
True freezer building up frost or ice
Typically a defrost system failure or compromised door seal
Excess frost in a True freezer points to a defrost component or a seal letting humid air inside. Left alone, the buildup chokes airflow and drives temperatures up.
How we fix it
- We test the defrost heater, thermostat, and timer or control for failure.
- The door gasket is inspected for gaps that let warm, moist air enter.
- We clear any drain blockage that causes water to refreeze inside the cabinet.
Once the defrost cycle is restored, your freezer stays clear and efficient.
True unit making unusual noise or vibration
Often a worn fan motor, loose component, or compressor wear
True units run quietly when healthy, so new buzzing, rattling, or humming is a sign something needs attention. We track the noise to its source rather than masking it.
How we fix it
- Evaporator and condenser fan motors are tested and replaced if worn or obstructed.
- We secure any loose panels, fasteners, or tubing that may be vibrating.
- Persistent humming or clicking is investigated at the compressor and start components.
We quiet things down and confirm the system is running smoothly again.
True refrigerator leaking water
Commonly a clogged defrost drain or condensation issue
Water pooling inside or under a True unit usually comes from a blocked drain line or excess condensation, both of which are very fixable once we find the source.
How we fix it
- We clear and flush the defrost drain so meltwater can exit properly.
- The drain pan and evaporator area are checked for ice or debris blockages.
- We inspect the door seal and humidity controls when condensation is excessive.
We stop the leak at its source and keep your floors and food dry.
